{"id":10106,"date":"2026-09-26T22:42:00","date_gmt":"2026-09-27T04:42:00","guid":{"rendered":"https:\/\/beta.guatemalanadventure.com\/guatemala-travel-tips-and-faq\/"},"modified":"2026-09-26T22:42:00","modified_gmt":"2026-09-27T04:42:00","slug":"guatemala-travel-tips-and-faq","status":"publish","type":"page","link":"https:\/\/beta.guatemalanadventure.com\/it\/guatemala-travel-tips-and-faq\/","title":{"rendered":"Guatemala Travel Tips &amp; FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10106\" class=\"elementor elementor-10106 elementor-9664\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52d30d2 e-flex e-con-boxed e-con e-parent\" data-id=\"52d30d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5db19 elementor-widget elementor-widget-html\" data-id=\"2e5db19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.ga-faq-page{--ga-ink:#17324d;--ga-muted:#5c6f7f;--ga-accent:#d96b3b;--ga-line:#dce5ea;--ga-soft:#f5f8f9;max-width:1180px;margin:0 auto;padding:clamp(48px,7vw,96px) clamp(20px,4vw,48px);color:var(--ga-ink);font-family:inherit}\n.ga-faq-hero{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(280px,.9fr);gap:clamp(28px,6vw,90px);align-items:end;margin-bottom:clamp(48px,8vw,92px)}\n.ga-faq-eyebrow{margin:0 0 16px;color:var(--ga-accent);font-size:12px;font-weight:700;letter-spacing:.18em;text-transform:uppercase}\n.ga-faq-hero h1{margin:0;max-width:700px;color:var(--ga-ink);font-size:clamp(42px,6vw,78px);line-height:.98;letter-spacing:-.045em}\n.ga-faq-lead{margin:0;max-width:470px;color:var(--ga-muted);font-size:clamp(17px,2vw,21px);line-height:1.65}\n.ga-faq-rule{height:1px;margin:0 0 42px;background:var(--ga-line)}\n.ga-faq-intro{display:grid;grid-template-columns:minmax(180px,.7fr) minmax(0,1.3fr);gap:30px;margin-bottom:34px}\n.ga-faq-intro h2{margin:0;color:var(--ga-ink);font-size:clamp(25px,3vw,38px);line-height:1.1;letter-spacing:-.025em}\n.ga-faq-intro p{margin:0;color:var(--ga-muted);font-size:17px;line-height:1.75}\n.ga-faq-list{display:grid;gap:12px}\n.ga-faq-item{border:1px solid var(--ga-line);border-radius:12px;background:#fff;transition:border-color .2s ease,box-shadow .2s ease}\n.ga-faq-item[open]{border-color:#b9cbd4;box-shadow:0 12px 32px rgba(23,50,77,.07)}\n.ga-faq-item summary{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:24px 28px;cursor:pointer;list-style:none;color:var(--ga-ink);font-size:clamp(17px,2vw,21px);font-weight:600;line-height:1.35}\n.ga-faq-item summary::-webkit-details-marker{display:none}\n.ga-faq-item summary:after{content:\"+\";flex:none;color:var(--ga-accent);font-size:28px;font-weight:400;line-height:1}\n.ga-faq-item[open] summary:after{content:\"\u2212\"}\n.ga-faq-answer{padding:0 28px 27px;color:var(--ga-muted);font-size:16px;line-height:1.75}\n.ga-faq-answer p{margin:0 0 13px}\n.ga-faq-answer p:last-child{margin-bottom:0}\n.ga-faq-answer ul{margin:0 0 14px;padding-left:22px}\n.ga-faq-answer li{margin:6px 0}\n.ga-faq-answer a{color:var(--ga-accent);text-decoration:underline;text-underline-offset:3px}\n.ga-faq-cta{display:flex;align-items:center;justify-content:space-between;gap:28px;margin-top:64px;padding:34px 38px;border-radius:14px;background:var(--ga-ink);color:#fff}\n.ga-faq-cta h2{margin:0 0 8px;color:#fff;font-size:clamp(24px,3vw,34px);line-height:1.1}\n.ga-faq-cta p{margin:0;color:rgba(255,255,255,.78);line-height:1.6}\n.ga-faq-cta a{display:inline-flex;align-items:center;justify-content:center;min-width:160px;padding:14px 20px;border-radius:4px;background:var(--ga-accent);color:#fff;font-size:14px;font-weight:700;text-decoration:none;white-space:nowrap}\n@media(max-width:767px){.ga-faq-page{padding:42px 18px 64px}.ga-faq-hero,.ga-faq-intro{grid-template-columns:1fr;gap:22px;margin-bottom:46px}.ga-faq-item summary{padding:20px 18px;font-size:17px}.ga-faq-answer{padding:0 18px 22px;font-size:15px}.ga-faq-cta{display:block;margin-top:46px;padding:28px 24px}.ga-faq-cta a{margin-top:22px;width:100%}}\n<\/style>\n<section class=\"ga-faq-page\">\n  <header class=\"ga-faq-hero\">\n    <div>\n      <p class=\"ga-faq-eyebrow\">Plan your Guatemala journey<\/p>\n      <h1>Guatemala Travel Tips &amp; FAQ<\/h1>\n    <\/div>\n    <p class=\"ga-faq-lead\">Practical answers from our local team to help you travel with confidence, from arrival and currency to tours, transportation and booking support.<\/p>\n  <\/header>\n  <div class=\"ga-faq-rule\"><\/div>\n  <div class=\"ga-faq-intro\">\n    <h2>Frequently Asked Questions<\/h2>\n    <p>Find the essentials before your trip. If you do not see your question here, our Guatemala-based specialists will be happy to help.<\/p>\n  <\/div>\n  <div class=\"ga-faq-list\">\n    <details class=\"ga-faq-item\" open><summary>How do I contact Guatemalan Adventure?<\/summary><div class=\"ga-faq-answer\"><p>Our office is open Monday to Friday from 8:00 am to 6:00 pm. Call <a href=\"tel:+50224108260\">(+502) 2410-8260 to 62<\/a>.<\/p><p>For emergencies, our 24\/7 number is <a href=\"tel:+50232626064\">(+502) 3262-6064<\/a>. You can also email <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a>.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What documentation do I need to travel to Guatemala?<\/summary><div class=\"ga-faq-answer\"><ul><li>A passport is required to enter Guatemala.<\/li><li>For visa information, visit <a href=\"http:\/\/www.minex.gob.gt\/Visor_Pagina.aspx?PaginaID=21\" target=\"_blank\" rel=\"noopener\">the Ministry of Foreign Affairs<\/a>.<\/li><li>(A) Some travelers do not need a visa. (B) Some should consult the Embassy of Guatemala. (C) Others must process a visa before entry.<\/li><\/ul><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Do I have to pay additional taxes?<\/summary><div class=\"ga-faq-answer\"><ul><li>On the flight from Flores to Guatemala City, there is a US$3.00 per-person exit tax.<\/li><li>At the Guatemala\u2013Cop\u00e1n, Honduras border, the fee is Q10.00 per person; returning from Cop\u00e1n to Guatemala, it is US$3.00 per person.<\/li><\/ul><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What is the local currency?<\/summary><div class=\"ga-faq-answer\"><p>Guatemala uses the Quetzal: Q1, Q5, Q10, Q20, Q50, Q100 and Q200 notes. US dollars are widely accepted, as are most credit cards. We recommend dollars or cards for meals and Quetzales for shopping in local markets.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Where can I exchange money?<\/summary><div class=\"ga-faq-answer\"><p>We recommend exchanging US dollars at banks, where the rate is usually best, or at the hotel lobby. ATMs are also available. The exchange rate is approximately US$1.00 for Q7.40\u2013Q8.00.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What tips are suggested for guides, restaurants and hotel staff?<\/summary><div class=\"ga-faq-answer\"><ul><li>Restaurants: 10% for service, although some restaurants include it already.<\/li><li>Bellboys and housekeeping: US$1.00 to US$2.00.<\/li><li>Guides: US$5.00 to US$8.00 per person.<\/li><\/ul><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>How old is a child for Guatemalan Adventure?<\/summary><div class=\"ga-faq-answer\"><p>Children are 3 to 11 years old. For the Tikal tour, children are considered 3 to 8 years old.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Who are our guides?<\/summary><div class=\"ga-faq-answer\"><p>Our local guides are selected for their experience, knowledge and professionalism. They are highly qualified and committed to making your trip unforgettable.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What languages are available for the tours?<\/summary><div class=\"ga-faq-answer\"><p>We offer tours in Spanish and English. Italian, German, French and Portuguese are available for an additional charge.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>How far in advance should I book a tour?<\/summary><div class=\"ga-faq-answer\"><p>Day tours require a reservation at least 24 hours before departure. Packages require at least 72 hours. Availability is limited, so we recommend booking in advance.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>How can I pay?<\/summary><div class=\"ga-faq-answer\"><p>Tours can be paid online with a credit card or through PayPal. To arrange a deposit or bank transfer, email <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a>.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Does my reservation include travel insurance?<\/summary><div class=\"ga-faq-answer\"><p>Guatemalan Adventure has collective liability insurance (RCDP) that covers passengers specifically while they are inside the vehicle for injuries resulting from traffic events.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Can I modify or cancel an existing reservation?<\/summary><div class=\"ga-faq-answer\"><p>For a local flight modification, the penalty is US$30.00 three days or more before the flight, or US$100.00 one day or less before the flight.<\/p><p>Cancellation policy, except for the Tikal Tour:<\/p><ul><li>More than 30 days before the trip: charges on expenditures.<\/li><li>29 to 15 days before: 50% refund.<\/li><li>14 to 10 days before: 25% refund.<\/li><li>9 to 0 days before: non-refundable.<\/li><\/ul><p>For tour modifications, email <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a>; changes are subject to hotel availability and policies.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>When will I receive my booking confirmation?<\/summary><div class=\"ga-faq-answer\"><p>Confirmation arrives immediately by email, except for Tikal tours, where it will arrive no later than 12 hours after purchase.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What happens if I do not receive my confirmation within 24 hours?<\/summary><div class=\"ga-faq-answer\"><p>Email <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a> and we will follow up.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Where are my plane tickets for the Tikal tour?<\/summary><div class=\"ga-faq-answer\"><p>Tickets are sent by email or directly to your hotel. A printed copy is not necessary; tickets are also accepted on your mobile device.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>How early should I arrive at the airport?<\/summary><div class=\"ga-faq-answer\"><p>For international flights, arrive at least two hours before departure at La Aurora International Airport. For local flights, arrive at least one and a half hours before departure.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Do you offer menu options for special diets?<\/summary><div class=\"ga-faq-answer\"><p>Email <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a> with the type of diet you require.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Can I take the tours if I have a medical condition?<\/summary><div class=\"ga-faq-answer\"><p>Contact <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a>. Participation depends on your medical condition and the tour.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What equipment should I bring?<\/summary><div class=\"ga-faq-answer\"><p>We recommend light cotton clothing, comfortable shoes, a waterproof jacket, swimwear and hiking shoes.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Are meals included?<\/summary><div class=\"ga-faq-answer\"><ul><li>Breakfast is included at all hotels when you book with us.<\/li><li>Lunch is included on the Tikal and Yaxha tours.<\/li><li>One-day tours do not include a meal.<\/li><\/ul><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Which language do the drivers speak?<\/summary><div class=\"ga-faq-answer\"><p>Our drivers speak Spanish and basic English. If you need an English-speaking guide, let us know when booking; an additional charge may apply.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>How do I coordinate my hotel transfer?<\/summary><div class=\"ga-faq-answer\"><p>Coordinate the date, place and time of your transfer by writing to <a href=\"mailto:reservations@guatemalanadventure.com\">reservations@guatemalanadventure.com<\/a>.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Do you pick up at private homes?<\/summary><div class=\"ga-faq-answer\"><p>We offer transportation to private homes in zones 1, 9, 10, 13, 14 and 15 of Guatemala City.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What time should I be ready for the Tikal tour?<\/summary><div class=\"ga-faq-answer\"><p>If you fly from Guatemala City and stay in the city, pickup is at 4:30\u20134:45 am. From Antigua Guatemala, pickup is at 3:45\u20134:00 am.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>What if my airport transportation does not show up?<\/summary><div class=\"ga-faq-answer\"><p>Call our emergency line at <a href=\"tel:+50232626064\">(+502) 3262-6064<\/a> and we will resolve the inconvenience as soon as possible.<\/p><\/div><\/details>\n    <details class=\"ga-faq-item\"><summary>Where can I write a review?<\/summary><div class=\"ga-faq-answer\"><p>We love hearing about your experience. <a href=\"https:\/\/www.tripadvisor.com.mx\/Attraction_Review-g292006-d1943892-Reviews-Guatemalan_Adventure_Day_Tour-Guatemala_City_Guatemala_Department.html\" target=\"_blank\" rel=\"noopener\">Write a review on TripAdvisor<\/a>.<\/p><\/div><\/details>\n  <\/div>\n  <aside class=\"ga-faq-cta\">\n    <div><h2>Still have a question?<\/h2><p>Our local team is ready to help you plan your Guatemala experience.<\/p><\/div>\n    <a href=\"mailto:reservations@guatemalanadventure.com\">Contact our team<\/a>\n  <\/aside>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>.ga-faq-page{&#8211;ga-ink:#17324d;&#8211;ga-muted:#5c6f7f;&#8211;ga-accent:#d96b3b;&#8211;ga-line:#dce5ea;&#8211;ga-soft:#f5f8f9;max-width:1180px;margin:0 auto;padding:clamp(48px,7vw,96px) clamp(20px,4vw,48px);color:var(&#8211;ga-ink);font-family:inherit} .ga-faq-hero{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(280px,.9fr);gap:clamp(28px,6vw,90px);align-items:end;margin-bottom:clamp(48px,8vw,92px)} .ga-faq-eyebrow{margin:0 0 16px;color:var(&#8211;ga-accent);font-size:12px;font-weight:700;letter-spacing:.18em;text-transform:uppercase} .ga-faq-hero h1{margin:0;max-width:700px;color:var(&#8211;ga-ink);font-size:clamp(42px,6vw,78px);line-height:.98;letter-spacing:-.045em} .ga-faq-lead{margin:0;max-width:470px;color:var(&#8211;ga-muted);font-size:clamp(17px,2vw,21px);line-height:1.65} .ga-faq-rule{height:1px;margin:0 0 42px;background:var(&#8211;ga-line)} .ga-faq-intro{display:grid;grid-template-columns:minmax(180px,.7fr) minmax(0,1.3fr);gap:30px;margin-bottom:34px} .ga-faq-intro h2{margin:0;color:var(&#8211;ga-ink);font-size:clamp(25px,3vw,38px);line-height:1.1;letter-spacing:-.025em} .ga-faq-intro p{margin:0;color:var(&#8211;ga-muted);font-size:17px;line-height:1.75} .ga-faq-list{display:grid;gap:12px} .ga-faq-item{border:1px solid var(&#8211;ga-line);border-radius:12px;background:#fff;transition:border-color .2s ease,box-shadow .2s ease} .ga-faq-item[open]{border-color:#b9cbd4;box-shadow:0 12px 32px rgba(23,50,77,.07)} .ga-faq-item summary{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:24px 28px;cursor:pointer;list-style:none;color:var(&#8211;ga-ink);font-size:clamp(17px,2vw,21px);font-weight:600;line-height:1.35} .ga-faq-item summary::-webkit-details-marker{display:none} .ga-faq-item summary:after{content:&#8221;+&#8221;;flex:none;color:var(&#8211;ga-accent);font-size:28px;font-weight:400;line-height:1} .ga-faq-item[open] summary:after{content:&#8221;\u2212&#8221;} .ga-faq-answer{padding:0 28px 27px;color:var(&#8211;ga-muted);font-size:16px;line-height:1.75} .ga-faq-answer p{margin:0 0 13px} .ga-faq-answer p:last-child{margin-bottom:0} .ga-faq-answer ul{margin:0 0 14px;padding-left:22px} .ga-faq-answer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-10106","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/pages\/10106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/comments?post=10106"}],"version-history":[{"count":0,"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/pages\/10106\/revisions"}],"wp:attachment":[{"href":"https:\/\/beta.guatemalanadventure.com\/it\/wp-json\/wp\/v2\/media?parent=10106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}